Harvard Business School Case Study Casper Mattress 2021 | Hauppauge Mattress

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There are advantages to sleeping on a bed mattress made with natural latex. Luma incorporates latex in the building and construction of each of its mattress designs. The company launched in 2015, building on extensive research to develop mattresses that assist enhance sleep quality.

The business has four bed mattress alternatives: the flagship Luma, the Natural Latex Hybrid, The Hybrid Sleep System, and the Latex Slumber System. The Luma mattress, which we cover in this evaluation, is the brand name’s most budget-friendly alternative.

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The Luma mattress is a latex hybrid that is available in three firmness choices. The bed mattress has a natural latex convenience layer with pocketed coils for assistance. The Luma uses moderate contouring and top-notch pressure relief. Its breathable building and construction will likely interest hot sleepers.

Luma Sleep bed mattress are suitable for most sleepers due to the brand name’s wide variety of structure, thickness, and firmness choices. The swappable comfort layers likewise make sure owners can change their bed’s firmness setting if they are dissatisfied with how it feels down the road.

Here are some of the key characteristics of the Luma Mattress:

  • Personalized comfort: The Luma Mattress is available in three various firmness choices. Sleepers can exchange their Luma Mattress for a various firmness option at any time throughout the first year at no charge.
  • Extremely responsive: Premium Talalay latex is used in the production of the Luma Mattress. This material is extremely responsive to the contours of the body, offering back, neck, and joint support.
  • Breathable: Open-cell Talalay latex is natural and more breathable than memory foam. The Luma Mattress features ventilated Talalay foam to more increase airflow.
  • 10-year warranty: The Luma Mattress comes with a 10-year warranty from the maker. If any defects are found in the mattress during this duration, Luma will fix or replace the bed mattress at no charge to the client.

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Furthermore, customers have determined some possible weak points with the Luma Mattress:

  • Not ideal for heavy sleepers: The Luma Mattress is topped with a comfort layer of 1.5″ of latex. This might not supply enough support for sleepers who weigh over 200 pounds.
  • Customer support problems: There have been some grievances that Luma’s customer service is inadequate. Some sleepers have actually had trouble with repair work, returns, and exchanges.

Because the beds are made from resistant natural latex, they also have longer-than-average anticipated life-spans and should withstand excessive drooping for at least six to 7 years.

Harvard Business School Case Study Casper Mattress

Other performance aspects vary by model. The hybrids provide great temperature neutrality due to their breathable covers and strong air circulation through the coil layers, while the Latex Sleep System isolates motion transfer well and does not make any sound when bearing weight.

All four Luma Sleep models have below-average price-points compared to other hybrid mattresses. Free ground shipping is readily available to all consumers in the contiguous U.S.; in addition, the Sleep System designs receive totally free White Glove delivery. All Luma Sleep beds are backed by 100-night sleep trials; the Luma Mattress and Natural Latex Hybrid Mattress come with 10-year guarantees, while the Rest System designs feature 15-year warranties.

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What Type of Sleeper is Best Suited to the Luma Sleep Mattress?

Based upon our customer feedback, Luma Sleep bed mattress have actually gotten the list below grades amongst sleepers of different weights and chosen sleep positions.

Please keep in mind that these rankings are subjective, which everybody has differing experiences on various bed mattress.

When it comes to picking a mattress, sleeper comfort and spine assistance are the most important aspects.

A look at the Luma Mattress Harvard Business School Case Study Casper Mattress

The Luma Mattress is an 11″ hybrid mattress consisting of 3 layers.

  • 1.5″ comfort layer: The top layer of the Luma mattress is 1.5″ of aerated Talalay latex. This layer offers contour support for the back, neck, and joints, in addition to a comfortable surface for sleeping.
  • 8″ innerspring support layer: The bulk of the Luma Mattress is its innerspring coil core. Each spring is swiped separately so as to act individually from the others. This assists the bed mattress to form-fit to a sleeper’s body.
  • 1″ base layer: An extra-dense layer of HD base foam makes up the base layer of the Luma Mattress. This functions as a protective structure for the innerspring coils along with a responsive foam surface for assistance.

The Luma Mattress likewise features a mattress cover. The cover is made from Tencel fabric, which is moisture wicking and soft to the touch. The cover can be unzipped, gotten rid of, and cleaned, however it is not machine washable. It covers the mattress entirely and likewise acts as a mattress protector.

The Luma Mattress was designed and is produced in the U.S.A..

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Luma Sleep costs and Guarantees

Price

Model Size Price Weight (lbs)
Luma Mattress Twin $695 50
Luma Mattress Twin XL $795 53
Luma Mattress Full $895 65
Luma Mattress Queen $995 85
Luma Mattress King $1195 105
Luma Mattress California King $1195 105

Sleep trial

The Luma Mattress comes with a 100-night sleep trial. Throughout this time, a sleeper can return the bed mattress for a complete refund or exchange the mattress for another firmness option at no expense.

In case of a return or exchange, Luma will send a carrier to choose up the mattress and they will have it shipped to a charity or a recycling.

Warranty

A 10-year guarantee comes requirement with the Luma Mattress. This covers maker’s defects as well as some wear and tear that may occur gradually, like drooping, cracks in the foam, and broken zippers.

Financing

Luma uses a funding choice to assist customers spend for their bed mattress gradually. The Luma Mattress can be spent for over 6 months time at 0% APR. Harvard Business School Case Study Casper Mattress

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